Tulane University 2006-2007 Catalog
Course:
ISPM 302 Business Process Management
Prerequisites: MATH 114, MATH 115.
Provides an overview of one of the most challenging areas in business - business process management. Process management focuses on the systematic planning, design, and operation of all processes that deliver goods and services. The subject spans almost all of the value-added and supporting activities of an organization, including product and process design, inventory management, project management, and process improvement. This course has two primary objectives: to familiarize students with process management decisions and the environment in which these decisions are made, and to help students master the basic quantitative techniques of process management.
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